Transcription Panda - Review 2022

Transcription services can be an invaluable resource for anyone who spends time working with interviews or recordings. Transcription Panda offers an accurate human-powered transcription at a fair price. All the same, it's missing standard features such equally a spider web editor and mobile apps. For a transcription service that provides a more complete set of features at a reasonable price, we recommend Editors' Option Rev.

Pricing Tiers

Transcription Panda'southward Standard Transcription service, which returns jobs in two-iii business days and costs $1.20 per minute, is reasonable. Nevertheless, the verbatim and timestamps options each price an additional $0.25 per minute. As opposed to the regular transcription service, transcripts with the verbatim option include all audible content, such as filler words and laughter. Difficult audio files with lots of background noise, heavy accents, or more than than five speakers that need to be individually identified incur an boosted $0.50 toll per minute of audio. Changing the delivery speed to a 24-hour window doubles the base toll to $2.xl per minute. If the transcription is not a priority, you can select a seven-ten twenty-four hour period turnaround time at a starting toll of $0.79 per infinitesimal.

Transcription Panda as well offers a Quick Typhoon transcription service for $0.79 per minute with a turnaround time of 24 hours. Compared to the Standard service, Quick Typhoon has a slightly lower accuracy guarantee (90-95 percent vs. 99+ percent) and does not requite users the option to select the verbatim or timestamp options for their order.

By comparison, Rev only charges $1 per minute of audio and $0.25 per minute for timestamps. Rev also returns files under 30 minutes in length inside 12 hours. GoTranscript costs a bit less also, charging $i.65 per minute of sound for files with a one-day turnaround time, three or more speakers, and timestamps on speaker change. On the other hand, Scribie and TranscribeMe are consistent with Transcription Panda's costs given similar commitment times and options.

Transcription Procedure

Automated transcription services are inherently safer than human-powered ones, since you are the simply human with access to your files with those services. That said, Transcription Panda'south transcriptionists are all under strict non-disclosure agreements (NDAs). You can as well submit a custom NDA to Transcription Panda, if necessary. For reference, Panda Transcript does not back up two-gene hallmark, though no transcription service we tested does. You as well can't delete files or your business relationship on your own and instead need to submit a request to practise so. Every service should support 2-cistron authentication, especially those that host potentially sensitive information, and the lack of deletion options disappoints me.

For about jobs, transcripts laissez passer through a two-step process. To start, a single transcriptionist completes the showtime laissez passer on your transcription. For longer files, Transcription Panda volition divide the task into several parts to accelerate the return time. A transcription manager performs a last review and makes whatever subsequent edits. My contact at Transcription Panda emphasized the company'southward flexibility in terms of creating custom workflows and support solutions for clients, such as by setting them up with dedicated transcription managers. Transcription Panda states that information technology has transcriptionists trained in the legal and medical fields, though information technology encourages y'all to contact them to verify whatsoever such jobs before submitting them. Annotation that Transcription Panda is not HIPPA-compliant. TranscribeMe is fully compliant with HIPPA.

Sign Up and Order

Anyone tin can sign up for an account with Transcription Panda. All yous need to provide is a first and last name, your e-mail accost, and a password. You don't demand to add a payment method upwards front end, which I appreciate, but Transcription Panda does non offer any sort of free trial. While a few automatic transcriptions services offer free business relationship tiers, none of the human-based services that I take reviewed let users test the service for free. If y'all desire to get a feel for how Transcription Panda works, consider submitting a brusque snippet of your sound file. Transcription Panda features a toll estimator tool on its website, so you lot can figure out exactly how much a transcription chore will cost before committing. If you lot aren't happy with the last results, Transcription Panda offers a liberal fourteen-twenty-four hours satisfaction guarantee.

Placing an order is uncomplicated. You tin can either upload a file from your computer or upload a link. Oddly, you need to enter the full number of minutes you intend to transcribe manually; most services detect this automatically when you add together a file. After that, y'all select either the Quick Draft or Standard option as well equally a turnaround time. The verbatim, timestamp, difficult, audio and translation (via Transcription Panda's sister site, Translation Panda) appear in the additional options department. Make sure you deselect every option y'all don't want since it can be visually unclear at a quick glance what options you accept enabled for a given society. As you make your selections, Transcription Panda updates the toll-per-minute metric at the bottom of the form and calculates a running total.

You tin can also add notes about speaker names in the file, uncommon or technical terms, and whatever else you remember is worthwhile for your transcriptionist to know. In terms of billing, Transcription Panda accepts debit, credit cards, or PayPal from regular customers, though business organization, universities, and corporations can contact Transcription Panda to gear up invoice billing.

Web Dashboard

Transcription Panda's spider web interface is very clean, and I appreciate its clear organization. Information and settings are divided across three center tabs on the page: Gild History, My Contour, and Support. The Order History section shows the details of all your orders, such as the length of the file, the service yous selected, and status. Unfortunately, at that place is no way to sort files past date or category, nor is there a machinery for organizing your uploads into folders. Once a file is complete, yous can click on the View Files button to download your files, only that'southward the only choice.

The My Profile section lets yous update your proper noun and password, but that'due south it. Every bit mentioned, there's no option to enable two-factor authentication. The terminal tab, Support, populates the page with useful FAQs also equally a contact class for reaching out to a representative from the company, such as for removing a file or deleting your business relationship.

Transcription Panda users exercise non take access to any sort of web editor for making changes to transcripts online. Regardless of the how accurate a transcription service promises to be, no service we tested turned in perfect results. Thus, subscribers must employ some other solution such as OTranscribe to make changes. From personal experience, it's a pain to endeavor to write and edit at the same pace as an audio file, specially if you need to switch between programs frequently to do so. Transcribing goes much faster with defended software, so it's disappointing that Transcription Panda lacks this characteristic. The majority of the automatic and human-based transcription services I reviewed offered at least some sort of web editor with built-in playback controls. Some services, such every bit Sonix, go one step further by adding extras such as calculated word conviction levels.

Transcription Panda likewise does not offer any mobile apps, which many others exercise. Trint, for example, lets users record sound from a mobile device and submit the file for transcription direct from their phone. Rev recently launched a Call Recorder app for iOS, which can record audio directly from a telephone call. Otter'southward mobile offerings are impressive too; you tin can record, submit, and edit transcripts directly from the app.

How Accurate Is Transcription Panda?

To test out the accuracy of the transcription services, I upload the same 16-minute recording to each 1. The original recording of a 3-person conference telephone call came from an Olympus VN-722PC dedicated voice recorder. It'southward not an easy recording, only this is the best way to stress test the services and clearly differentiate their performance. It's also worth noting that since there are humans on the other end of these services, you may experience some variability in the accuracy results.

Transcription Panda finished the transcript process in 2:05 (hours:minutes). It'due south hard to employ the transcript fourth dimension every bit a point of comparing since the return time depends on many not-controllable variables. For example, we have no control over when a freelancer selects the job or how quickly that person works. All of the services returned my transcript well within their promised range. Rev was the quickest with a time of 1:16, but Transcription Panda managed to trounce GoTranscript's ii:58. Scribie took a lilliputian over a day at 29:02 for the same task, simply that time still falls within its 36-hr return window.

Instead of comparing the entirety of each transcript, I choose 3 paragraphs, one from each speaker on the call. For each snippet of the transcription, I mark an mistake wherever there is a missing, wrong, or extra discussion. I calculate the overall error charge per unit by dividing the total number of mistakes into the total number of words across the combined sections (in this case, 201 words). The sample for section A is a curt introductory section. Section B is slightly longer and uses more circuitous vocabulary. Section C is fifty-fifty lengthier and contains some technical language.

Transcription Panda performed well in testing, producing a transcript with a five percentage error rate. This consequence is closer to what Transcription Panda promises with its Quick Typhoon service. However, my testing methods certainly differ from Transcription Panda's internal evaluations. In any case, Transcription Panda's event is only slightly behind Rev, our top-human-based transcription service, which had an error rate of three percent. Transcription Panda did edge out Scribie with its six percent error charge per unit and beat GoTranscript's 10 percent rate. Have a look at the chart below for the full results as well equally a comparison to the automated services we reviewed.

I retest all the automated services with a simpler recording (two people, in-person) and calculated the mistake rate, in the same manner, using 2 samples, instead of three. The automatic services fare ameliorate with this task as a whole, but they notwithstanding aren't perfect. Accept a wait at the chart below for the total results.

Panda-Powered Transcriptions

Transcription Panda is a reliable transcription service that produced very few errors in our accuracy tests. However, the service does not offering much to differentiate itself from competitors and is missing some key functionality, such as a spider web editor, mobile apps, and the ability to easily remove files from your account. That said, nosotros do appreciate Transcription Panda's ease-of-use and willingness to work closely with its clients. For a cheaper and more full-featured homo-based transcription service, we recommend Editors' Choice Rev. For simpler transcription jobs that tin can be handled with an automated service, give Otter a shot.

Source: https://sea.pcmag.com/speech-recognition-products/28855/transcription-panda

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